Welcome to Greenleaf Holidays. By accessing or using our website, www.greenleafholidays.in, and making bookings with us, you agree to comply with the following Terms & Conditions. Please read them carefully.

Booking and Payment Terms

Booking Confirmation: All bookings are confirmed once full or partial payment is received, as per the reservation policy.

Payment Methods: We accept various payment methods, including credit cards, debit cards, UPI, and other secure online payment methods. You are responsible for ensuring that all payment information provided is accurate.

Price Changes: Greenleaf Holidays reserves the right to modify rates or fees. Any changes in pricing will not affect confirmed bookings unless otherwise notified in advance.

Cancellations and Refunds

Cancellation Policy: Cancellations must be made as per our Cancellation and Refund Policy. 

Refunds: Refunds will be processed according to our cancellation policy. Refund times may vary based on the payment method used and bank processing times.

Check-in and Check-out

Check-in Time: Guests can check in from 12.00 PM. Early check-ins may be accommodated upon request, subject to availability.

Check-out Time: Check-out is required by 11.00 AM. Late check-outs may incur additional charges.

Identification: Guests must present valid government-issued ID upon check-in for verification purposes.

Use of Our Website

Accuracy of Information: While we strive to provide accurate and up-to-date information, Greenleaf Holidays does not guarantee the accuracy, completeness, or timeliness of the information on our website.

Availability: We reserve the right to make changes to the services offered or to discontinue certain services at any time without prior notice.

Prohibited Use: You agree not to misuse our website by attempting to gain unauthorized access, transmitting harmful software (such as viruses), or using the site in a way that violates applicable laws or regulations.

Liability

Personal Belongings: Greenleaf Holidays is not responsible for the loss or damage of personal items during your stay.

Damage to Property: Guests will be held responsible for any damage caused to the property, whether accidental or deliberate, during their stay.

Travel Insurance: We recommend guests obtain travel insurance to cover any unforeseen circumstances, including but not limited to cancellations, accidents, or health emergencies.

Force Majeure

Greenleaf Holidays will not be held liable for any delay or failure to perform our obligations under these terms due to events beyond our control, including but not limited to natural disasters, strikes, wars, pandemics, or government-imposed restrictions.

Guest Conduct

Code of Conduct: We expect guests to respect the property, staff, and other guests during their stay. Disruptive or inappropriate behavior may result in the termination of your stay without a refund.

Privacy

By using our website and services, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

Changes to Terms

Greenleaf Holidays reserves the right to modify these Terms & Conditions at any time. Any changes will be posted on this page, and continued use of the website or services constitutes acceptance of the updated terms.

Contact Us

If you have any questions about these Terms & Conditions, please contact us.